Cyberabad Police Gets 341 Complaints Through WhatsApp

Published on March 23, 2015 18:36:48 PM
Cities
The Cyberabad police, which introduced WhatsApp service for complaints from citizens, has received 341 complaints in just a month. Out of the complaints registered, 152 are related to law and order, 36 are crime related, 52 are traffic related, 53 are public’s suggestions and 101 are other complaints. About 10,000 citizens have saved the WhatsApp number of Cyberabad police in their mobiles and are interacting with the police on daily basis.

A team at Cyberabad Commissionerate manages the WhatsApp complaints and upon receiving it, the concerned police unit is forwarded the message. Cyberabad police commissioner C V Anand replies to the complainant about the action taken over the issues that were brought to the notice.

For better coordination, 13 different WhatsApp groups have been created for different units and accordingly the complaints are looked at. The Cyberabad police WhatsApp number is 9490617444.